An Innovative Approach to Pet Care
Whether you're new to practice ownership or are looking for the next step in your career, we’ll help you reach your goals and leverage years of experience building and owning veterinary practices to help you succeed. Together, we will provide a tailored physical space and digital experience designed for the dynamics between pets, their parents, and the care team.
- Gain the support of an operational and financial business partner.
- Be the leader and co-owner of your NEW, state-of-the-profession practice without the headaches and stress of solo ownership.
- Get more for your team like benefits, professional development opportunities, and other resources so that you and your team can have healthy work-life balance.
"Heart + Paw gives a lot of freedom and trust to our veterinarians to practice in a way that is best for their patients, clients and team. They are uniquely positioned to be excellent business leaders."
DR. ANDREW KOCH, DIRECTOR OF OPERATIONS
Build With Us + Lead the Future of Veterinary Medicine
Thoughtfully designed in collaboration with you, Heart + Paw centers are outfitted with leading-edge tools and equipment, including state-of-the-art surgery suites, dedicated dental equipment, imaging, and cytology. We’ve also thought through those special touches that make our spaces low stress, including comfortable floor mats for check-ups and inviting courtyard waiting areas.
We use advanced technology and communication whenever possible to help pets live healthier and happier lives. Each location offers a combination of veterinary care, grooming, dog daycare, and boarding services to help be a resource in the pet parenthood journey. Take a peek inside a Heart + Paw practice below by embarking on a virtual tour.
Get Started Building Your Dream Practice Today
Ready to fulfill your dream of practice ownership with Heart + Paw? Join the Heart + Paw family and watch your career thrive. Click to fill out our inquiry form, and we’ll reach out to you to start the process.
“You’ll never have someone dictating how to treat your patients. We encourage our veterinarians to interact and share their ideas, so we can all grow and improve outcomes for pets.”
DR. GEORGE MELILLO, CO-FOUNDER + CHIEF VETERINARY OFFICER
Veterinarian-Led Operational Support Custom-Designed for You
Imagine being able to take things like accounting, marketing, client retention, payroll, and human resources off your plate. As a Heart + Paw co-owner, you’ll have decision-making freedom over clinical and culture direction while we’ll handle the operational side of the practice so you can focus on what matters most—taking care of your animal patients.
*All estimates are intended for informational purposes only. Project costs may vary.
Our Co-Ownership Process
Join a growing community of like-minded veterinarians focused on the well-being of pets, pet parents and the veterinary team. Our co-ownership model creates the path to practice ownership for entrepreneur-minded veterinarians to design, build, and co-own a center. This proven process moves at your pace and ensures we’re both making the right decision when you choose to join the Heart + Paw family.
Step 1: Let's Talk
We’ll sit down with you to discuss your goals, our business values, and practice support strategy to determine if we are a good match for a joint venture.
Step 2: Planning
We'll work with you to find a deal structure that works for all parties and even help you secure financing if needed. Then, we’ll get to work identifying a location for the practice.
Step 3: Design
We’ll collaboratively take your ideas and integrate them into the plans. Thoughtfully designed and digitally enabled, we’ll create a destination for pets and their parents.
Step 4: Construction
Your dreams are in good hands. Our building partners will make your vision a reality handling zoning and construction.
Step 5: Open for Business
In as little as 16 months, your practice can be open for business and you’ll become part of the Heart + Paw family. We'll throw a Grand Opening to celebrate!
"They have stood by everything they have told me and they are there when you need help. I always have somebody I can contact."
DR. TERI SHULTZ, PARTNER DOCTOR
What Should I Expect?
Our implementation team is on site for weeks before and after opening to train and assist the staff through the transition. Once the team is comfortable with our new systems, the implementation team will move on to help another center and our veterinarian-led operations team will be there to support you moving forward.
Vetspire Practice Management System
For all our hospitals, the first technology we put in place is our practice information management system (PIMS). While most veterinary practices have a server-based practice management system, many rely on paper records. Heart + Paw has a cloud-based system called Vetspire that gives us the ability to customize our offerings, allow for text messages to go right into the medical notes, share records and images across our network, provide online appointment scheduling and have digital records.
CUBEX Inventory Management System
The CUBEX system is an essential part of Heart + Paw’s inventory management system. In addition to simplifying controlled drug challenges, the system uses data to make sure you have the right amount of medication at the right time. This data-driven approach to inventory management allows our practices to minimize waste without worrying about shortages.
All back-office functions, including finance, accounting, payroll, benefits, marketing and recruiting are taken care of by the Heart + Paw Support Center team out of Philadelphia. As the co-owner and leader of the practice, the level of support you receive is up to you. Learn more about our vet-lead operational support team here.
You'll have access to our Partner Providers and leverage their pricing power. Don't see your preferred vendor on our list? No problem. You'll still be able to choose the vendors you've always used.
- Boehringer Ingelheim
- Royal Canin
- Bank of America
- Card Connect Credit Machines
Co-Ownership Goes Beyond Building Unique Veterinary Spaces
Together, we’ll not only help you build your practice, we’ll also help it grow to meet the increasing demands of running a pet care business while leaving you more time to do what you love. Learn more below about what makes us different.
We will enhance your ability to deliver high-quality medicine and a best-in-class client experience through our state-of-the-art client portal, cloud-based PIMS, and leading-edge equipment.
We care about the well-being of every veterinary team member by offering flexible scheduling and a variety of wellness resources. We encourage our teams to spend more time with pets and pet parents to offer an elevated experience.
We will help you locate top talent and build your dream team. We offer competitive compensation and benefits: paid time off, short and long-term disability, health benefits, CE, 401k, and more!
Our signature canine and feline exam rooms are designed to minimize pets stress with comfortable floor exam pads, lift tables, and cat-friendly exam shelving. Team members will feel at home with thoughtfully designed staff break rooms and doctors' offices
We empower you to do what you do best and be a leader where you are. We will hire top talent and encourage your staff to function at the top of their training, allowing you and your associates to expand on your capabilities, giving your clients more choices.
We know that vet techs, receptionists, and other staff are more than just employees—they’re family. We work with you to provide benefits, professional development opportunities, and other resources so that you and your staff can have a happy, healthy work-life balance.
"We're still practicing the same medicine and making the same decisions and choices. We just have a broader support system."
DR. SHAUNA BROWN, PARTNER DOCTOR
Where Everyone Knows Your (Pet’s) Name
Headquartered outside of Philadelphia, Heart + Paw is partnering with entrepreneurial-minded veterinarian co-owners along the East Coast and as far west as Ohio, Kentucky, and Tennessee. Many practices offer services beyond veterinary care, including grooming, daycare, and boarding but every practice is backed by the same incredible technology and compassionate approach.
0H+P Family Partners
"I feel so blessed to be in my career at this point and to be successful, supported, and feel like I'm making a difference."
DR. ANDREA HONIGMANN, PARTNER DOCTOR
Let’s Be Partners
At Heart + Paw we believe that people are at the heart of success. If you’re ready to enhance your career by co-owning a Heart + Paw location, tell us a little about yourself. We’ll reach out to you to learn more about your plans.