Veterinary Assistant
About This Position
Veterinary Assistant (Full-Time/Part-Time)
Animal Care Center & Pet House Suites
Heart + Paw is looking for client centric Veterinary Assistant to be an integral part of how we are reimagining petcare for pets and pet parents at our partner hospital in Warren, RI.
If you are passionate about supporting high standards of veterinary medicine and will excel in a collaborative environment, are encouraged to pursue professional interests, and take the time to practice veterinary medicine in a patient centered way, then we want to talk to you!
Position Description
Our ideal candidate will be client centric, have a deep appreciation for the human-animal bond pet parents have with their pets, be passionate about embracing low stress handling philosophies and methodologies in the performance of all duties, be enthusiastic about giving back to and building a relationship with the local community, be comfortable with the need for adaptability, and have at least 1-2 years of clinical experience in a companion animal practice.
Role and Responsibilities
The veterinary assistant champions profession-leading preventive care and a high standard of veterinary medicine. She/he is responsible, under doctor and veterinary technician supervision and direction, to provide appropriate veterinary care across the pet center and utilize low stress handling philosophies and methodologies working in collaboration with each of the services. He/she will practice veterinary medicine in compliance with local, state, and federal guidelines along with any Heart + Paw quality standards.
- Assist the veterinarian and licensed veterinary technician with routine patient appointments and surgical procedures including care and monitoring of pets and assisting with restraint
- Collect and process samples for diagnostics as indicated
- Collect and preserve laboratory samples that must be shipped offsite for testing
- Administer emergency first aid, such as performing emergency resuscitation or other life-saving procedures
- Serve as a role model and champion of the Heart + Paw brand
- Prepare appointment rooms prior to scheduled patient visits and treatment rooms for surgery
- Prepare and administer medications, vaccines, serums, or treatments as prescribed by the veterinarian
- Assist the veterinarian during examinations including restraint when indicated and keeping the pet calm and secure during visit
- Record patient medical history and medical notes as well as inventories of pharmaceuticals, equipment, and supplies
- Maintain controlled substance inventory and related log books, fill prescriptions, measure medications and label containers and explain medications and potential side effects to clients
- Ability to position patients and take radiographs including dental radiographs
- Ability to assist with routine ultrasonic dental prophy including dental charting and dental procedures
- Ability and willingness to assist with monitoring general anesthesia
- Dress wounds and apply splints and protective devices
- Give enemas, perform catherization, ear flushes, intravenous feedings, and gavage
- Advocate for comprehensive preventive care including dental care, flea and tick and heartworm prevention, and behavior and nutritional consults
- Explain medications, potential side effects, and treatments
- Serve as resource for other pet center associates as applicable
- Contribute to proper use and maintenance of all center equipment and overall cleanliness of the center and adherence to the company brand
- Clean kennels, animal holding areas, surgery suites, and examination rooms to control the spread of disease
- Contribute to a positive and collaborative working environment for all center employees
- Partner with veterinary team to deliver outstanding medical quality
- Participate and support the onboarding of new center employees and development of medical, technical, and communication skills of all center employees
- Work with the veterinary hospital team through daily patient caseload and direct center employees in a positive and efficient manner
- Communicate with clients in a positive and efficient manner, educate and counsel regarding issues such as animal health care, behavior problems, and nutrition, and utilize Heart + Paw technologies available (Telemedicine, texting, emails, etc.)
- Develop and maintain positive and lasting relationships with clients and community
- Promote all center services
Position Requirements
What You Will Bing to the Team
- 1-2 years of clinical experience preferred
- Excellent client communication skills are required
- Must be able to lift 20+lbs., tolerate strong smells and noisy environments, and deal with physically and emotionally demanding situations
Core Competencies
- Strong interpersonal skills
- Consumer-centric mindset with proven ability to bring, build, and retain a strong client base
- Strong interest in the use of technology to advance the practice of veterinary medicine and the pet/pet parent experience
- Highly collaborative and able to deal with ambiguity as well as learning on the fly
- Fear Free and HABRI certification or desire to become certified
Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.
Hours
Education Requirements
Benefits / Bonus
Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.